australianaura.com
Returns and Refunds

Question... Can I exchange my boots or get a refund?

Answer.. Yes of course you can, for example if you have ordered the wrong style or the sizing is incorrect . We will be only to happy to exchange your goods for another product as long as they are returned within 30 days of receiving your goods. They must be in new condition. Postage cost's for return's exchanges will be payable by the customer.

In the unlikely event that you return your boots for a full refund. Refunds will be granted less the initial postage costs. Also a re-stocking fee of £9 is payable if you choose to return your goods for a complete refund due to labor required. We must be notified about any return product within seven day of receipt . All goods must be received back in their original packaging and in new condition within 30 days of receipt of goods. Please enclose details of your return to assure a faster turn around time. The cost of return shipping to and from will also be payable by you .

Return Address: www.uggfootwear.com.au : 3 balmoral ave, Wesburn, Victoria, Australia, 3799.

 

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